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Rave
RaveCorrect answer
Participating Frequently
October 11, 2016

Hi Julie,

If you don't have access to the old computer then there's no way you can deactivate from the older machine.

However if you are using Acrobat DC subscription then you can install it on a newer machine and it will prompt you if you want to sign out from other computers. In this way you will be able to sign out from other machines.

This option is not available for older versions of Acrobat.

Regards,
Rave

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2 replies

Rave
RaveCorrect answer
Participating Frequently
October 11, 2016

Hi Julie,

If you don't have access to the old computer then there's no way you can deactivate from the older machine.

However if you are using Acrobat DC subscription then you can install it on a newer machine and it will prompt you if you want to sign out from other computers. In this way you will be able to sign out from other machines.

This option is not available for older versions of Acrobat.

Regards,
Rave

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Jon Fritz
Community Expert
Jon FritzCommunity Expert
Community Expert
October 10, 2016

The Forum Lounge is not for technical support. I have moved your post to the Installing, Updating, & Subscribing to Acrobat forum.

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