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Participant
February 10, 2016
質問

Hi iam cloud admin and i have purchased Acrobat Pro app for user. When user installs the app it terminates after 75% with a dialogue saying "serious failure during installation" do you have central problem with the app or what can you suggest us to t

  • February 10, 2016
  • 返信数 2.
  • 543 ビュー

Hi iam cloud admin and i have purchased Acrobat Pro app for user. When user installs the app it terminates after 75% with a dialogue saying "serious failure during installation" do you have central problem with the app or what can you suggest us to try

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Participant
November 11, 2023

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AadeshSingh
Community Manager
Community Manager
February 10, 2016

Hi peterl96578748,

Is Acrobat Pro DC part of Creative Clout or its a standalone application?

Please share the complete error message.

Also let me know the version of Operating System installed on the users computer?

Try installing Acrobat DC after system restart.


Regards,
Aadesh