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R
R_Khereba
Participant
October 27, 2016
Question

Highlighting tool

  • October 27, 2016
  • 1 reply
  • 339 views

I have a problem, me and a friend of mine has the same adobe reader Pro DC, she has that option when she highlight a text two times it's color changes, as if the opacity changes and that doesn't work when i try to do the same, any help ?

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1 reply

Adorobat
Adorobat
Participating Frequently
October 28, 2016

Hi r.khereba

There is no product called Adobe Reader Pro DC, you might have Acrobat Pro DC installed on your computer or Acrobat Reader DC.

Assuming you have Acrobat Pro DC installed on the machine, could you please let me know the version of Acrobat?

To check the version of Acrobat, launch Acrobat>navigate to Help menu>select About Adobe Acrobat

Have you tried to do the same on other pdfs?

    R
    R_KherebaAuthor
    Participant
    October 30, 2016

    It's Adobe Acrobat DC Pro , and I've tried it on more than one PDF still same result. 

    Adorobat
    Adorobat
    Participating Frequently
    November 1, 2016

    Hi R.Khereba,

    Assuming you haven't the latest version of Acrobat Pro DC installed, could you please try updating Acrobat Pro DC, and see if that resolves the issue. Launch Acrobat>navigate to Help menu>select Check for Updates.

    If that doesn't work, try restoring preferences- close Acrobat Pro DC>navigate to C:\Users\Your username\App Data\Roaming\Adobe\version no. , move the entire version no. folder to another location like temp folder.

    To view the Temp folder, press and hold Windows key, and press R on your keyboard, type temp in run dialogue box, and hit enter.

    If App data folder is not visible under your username, type %appdata% in the run dialogue box and hit enter.

    Let me know if it worked.

    Thank You,

    Shivam

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