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February 16, 2016
Question

Host_SingleInstance Pop up- Not installing trial

  • February 16, 2016
  • 2 replies
  • 873 views

Hi,

I am trying to download the Acrobat Pro DC free trial to see if it is something I would like to use. But when I open the exe file, it doesn't run to completion. A host window pops up that says "Host_SingleInstance" with only an OK button to select. Once OK is clicked nothing happens and the program is not installed. Has anyone else had issues with this?

Any help would be appreciated.

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2 replies

Participating Frequently
February 17, 2016

Hi mikeh28684543,

Please try running the cleaner tool "Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs" on your machine to remove all traces of Acrobat .

Then, restart your machine and install the latest version of Acrobat from here:

Use this Link to download the product as trial :- https://acrobat.adobe.com/in/en/free-trial-download.html?promoid=KTUOL

If issue still persist please check with different user account.

Regards,

Yatharth

Bani Verma
Legend
February 16, 2016