peterdd71909136

Participant

Question

How can I re-install Acrobat Standard 11 without a serial number?

Forum|Forum|10 years ago
January 15, 2016
1 reply
719 views

I had Acrobat standard installed on both my desktop and laptop. Recently, I had a pop up notifying me that I had an update to Acrobat and I went ahead and approved it. It was for Acrobat DC. Today, I decided to delete DC and go back to Acrobat Standard. But now I can't install it because it is asking for a serial number. I don't have one for either my desktop or laptop. I don't know how I originally installed Acrobat since I have been using it for MANY years. What can I do to get Acrobat Standard 11 back onto my desktop?

This topic has been closed for replies.

Legend

Hi peterdd71909136,

Please refer this link for help: https://helpx.adobe.com/acrobat/kb/acrobat-downloads.html

Let me know if you need any further help.

Regards,

Meenak

peterdd71909136Author

Participant

Meenak, the link was not helpful because I am not a VIP or a cloud member nor do I have a serial number. I suppose Acrobat was installed by the OEM (HP) when I bought the PC. However, there is nothing related to Acrobat on the cd's that came with it.

What do you suggest.

Thanks,Peter

From: meenakshin83966505 <forums_noreply@adobe.com>

To: peterd dolid <peterdolid@yahoo.com>

Sent: Friday, January 15, 2016 10:45 AM

Subject: How can I re-install Acrobat Standard 11 without a serial number?

How can I re-install Acrobat Standard 11 without a serial number?

created by meenakshin83966505 in Installing, Updating, & Subscribing to Acrobat - View the full discussionHi peterdd71909136, Please refer this link for help: https://helpx.adobe.com/acrobat/kb/acrobat-downloads.htmlLet me know if you need any further help. Regards,Meenak If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/8394371#8394371 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/8394371#8394371 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" Start a new discussion in Installing, Updating, & Subscribing to Acrobat by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

Community Expert

Community Expert

Contact HP and ask them to provide it to you.