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sNg5p
Participant
September 8, 2016
Answered

How can I register Adobe Acrobat X on new OS install without old HD?

  • September 8, 2016
  • 1 reply
  • 1167 views

I wiped my old hard drive containing my registered Adobe Acrobat X (standard maybe) without deactivating, now I have a new operating system (OS) Windows 10 Enterprise installed and want Acrobat back, how do I register it on my new OS? (I have the serial/product number/ID) Because if I don’t then it will keep asking me to register. By the way I've already looked at these [ https://forums.adobe.com/message/8903764#8903764 , https://forums.adobe.com/thread/2196023 , https://forums.adobe.com/message/8766130#8766130 ] and they didn't help so don't repeat the attempted solutions please.

This topic has been closed for replies.
Correct answer sNg5p

i don't think you're going to be able to solve that because you're using an unsupported (ie, old) version of acrobat.

this is the only thing i found that might help, Adobe Acrobat 10 Pro registration problem


So the answer is that there is no solution to this. I paid money for a product that has been deemed as expired and now Adobe has washed their hands of its customers.

1 reply

kglad
Community Expert
Community Expert
September 8, 2016

is acrobat x installed (and working) on your new os and you're unable to register?

sNg5p
sNg5pAuthor
Participant
September 8, 2016

Yes

kglad
Community Expert
Community Expert
September 8, 2016

what happens. when you try to register?