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2 replies

kglad
Community Expert
Community Expert
August 1, 2016

caution: deactivating a subscription is not the same as cancelling a subscription.

pavelk85005590
Participant
August 1, 2016

How canceling subscription?

kglad
Community Expert
Community Expert
August 1, 2016
Sarojini_Nagar
Community Manager
Community Manager
August 1, 2016

Hi pavelk85005590 ,

Please refer this link to deactivate Acrobat pro: Learn to activate or deactivate Adobe applications

Let us know if you need any further assistance .

Regards

Sarojini

pavelk85005590
Participant
August 5, 2016

I can't cancel subscription. The page "Manage plan" to me looks like the image.

"Изменить адрес" -  Change address, "Изменить метод оплаты" - Change payment method, "Просмотреть историю транзакций" - View transaction history.

kglad
Community Expert
Community Expert
August 5, 2016

using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'still need help', http://helpx.adobe.com/x-productkb/global/service-ccm.html