How do i convert my 16bit DC version to be compatiable to the 64 bit windows software I'm currently running

Forum|Forum|9 years ago
July 19, 2016
1 reply
1325 views

I just received a new computer from my employer. It has the Acrobat Standard DC downloaded on it. Whenever I open a PDF file it gives me a error message that says the 16 Bit Acrobat is not compatible with the 64 bit windows software. Can I, or how do I update to the 64 bit version.

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Correct answer YatharthS

Hi patl64765880 ,

Acrobat is a 32-bit application & is compatible with 64-bit Windows.

Please let me know the version of Windows installed on your computer?

I came across a Microsoft forum thread, please refer to it unsupported 16 bit application error. - Microsoft Community. Let me know if it is of some help.

Regards,

Yatharth

Y

YatharthSCorrect answer

Participating Frequently

Hi patl64765880 ,

Acrobat is a 32-bit application & is compatible with 64-bit Windows.

Please let me know the version of Windows installed on your computer?

I came across a Microsoft forum thread, please refer to it unsupported 16 bit application error. - Microsoft Community. Let me know if it is of some help.

Regards,

Yatharth

A

Anonymous

Windows 7_OS

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