How do I deactivate Adobe Acrobat XI Pro (without the laptop that it was originally installed on)?

Forum|Forum|9 years ago
July 27, 2016
2 replies
1014 views

Can I deactivate my personal copy of Adobe Acrobat XI Pro? I do not have the original laptop. I want to install the software on a new computer.

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Correct answer Sarojini_Nagar

Hi tolanton ,

You can install Acrobat on new computer .

You can install Acrobat on two computers but can work only on one at a time .

So you can go ahead and install Acrobat on your new machine and work on it .

Let us know if you need any further help .

Regards

Sarojini

williamg44839121

Participant

Your program will not start my new installation of Acrobat XI Pro so I am unable to deactivate the software in order to activate it for continued use. I want to continue to use my paid for program. I have the serial # from the original box but I can't use it ,

Sarojini_NagarCorrect answer

Participating Frequently

Hi tolanton ,

You can install Acrobat on new computer .

You can install Acrobat on two computers but can work only on one at a time .

So you can go ahead and install Acrobat on your new machine and work on it .

Let us know if you need any further help .

Regards

Sarojini

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