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July 27, 2016
Answered

How do I deactivate Adobe Acrobat XI Pro (without the laptop that it was originally installed on)?

  • July 27, 2016
  • 2 replies
  • 1013 views

Can I deactivate my personal copy of Adobe Acrobat XI Pro?  I do not have the original laptop.  I want to install the software on a new computer.

This topic has been closed for replies.
Correct answer Sarojini_Nagar

Hi tolanton ,

You can install Acrobat on new computer .

You can install Acrobat on two computers but can work only on one at a time .

So you can go ahead and install Acrobat on your new machine and work on it .

Let us know if you need any further help .

Regards

Sarojini

2 replies

williamg44839121
Participant
October 2, 2016

Your program will not start my new installation of Acrobat XI Pro so I am unable to deactivate the software in order to activate it for continued use.  I want to continue to use my paid for program.  I have the serial # from the original box but I can't use it ,

Sarojini_Nagar
Sarojini_NagarCorrect answer
Participating Frequently
July 27, 2016

Hi tolanton ,

You can install Acrobat on new computer .

You can install Acrobat on two computers but can work only on one at a time .

So you can go ahead and install Acrobat on your new machine and work on it .

Let us know if you need any further help .

Regards

Sarojini