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Correct answer Karl Heinz Kremer

You need to get in touch with the author or distributor of these papers to find out how exactly you can open them in Reader. I assume that they were encrypted using a certificate. Only who created the document (and encrypted it) can give you access to it. There is nothing we (or Adobe) can do to help you get access to the document(s).

1 reply

Meenakshi_Negi
Meenakshi_Negi
Legend
July 7, 2016

Hi,

Could you please specify the issue you are experiencing.

Are you trying to create a password or you trying to recover the password?

Regards,

Meenakshi

B
bbarnoldAuthor
Participating Frequently
July 8, 2016

I am trying to use adobe reader dc in order to answer medical papers that are sent to me pdf. How do I do this?

Karl Heinz Kremer
Community Expert
Karl Heinz KremerCommunity ExpertCorrect answer
Community Expert
July 8, 2016

You need to get in touch with the author or distributor of these papers to find out how exactly you can open them in Reader. I assume that they were encrypted using a certificate. Only who created the document (and encrypted it) can give you access to it. There is nothing we (or Adobe) can do to help you get access to the document(s).

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