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Anonymous
Apr 1, 2016 7:47 PM UTC
Answered

how do i talk to an actual person?

THIS SUPPORT FORUM IS A [removed] JOKE. I WANT TO TALK TO AN ACTUAL PERSON.

You may be upset, but this is a mixed use (family) forum... continued use of profanity may get you banned... Mod

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    John T Smith
    John T SmithCorrect answer
    Community Expert
    Apr 1, 2016 7:53 PM UTC

    This is an open forum, not Adobe support... below to contact Adobe staff to help

    While the forums are open 24/7 you may not contact Adobe support at all times

    Chat help: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME

    Be sure to remain signed in with your Adobe ID before accessing the link below

    Creative Cloud support (all Creative Cloud customer service issues)

    helpx.adobe.com/x-productkb/global/service-ccm.html 

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    6 replies

    Test Screen Name
    Legend
    Jun 10, 2018 7:00 PM UTC

    We may be able to help you or send you to an official page with this info. If you can tell us

    - what you HAVE (including version)

    - what you WANT

    - your operating system (e.g. Windows 10, Mac OS 10.9).

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    John T Smith
    Community Expert
    John T SmithCommunity ExpertCorrect answer
    Community Expert
    Apr 1, 2016 7:53 PM UTC

    This is an open forum, not Adobe support... below to contact Adobe staff to help

    While the forums are open 24/7 you may not contact Adobe support at all times

    Chat help: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME

    Be sure to remain signed in with your Adobe ID before accessing the link below

    Creative Cloud support (all Creative Cloud customer service issues)

    helpx.adobe.com/x-productkb/global/service-ccm.html 

    Translate
    toknow
    Participant
    Oct 19, 2017 1:33 PM UTC

    I am being sent in circles, always back to the same page with no possibility to get in contact with anybody. No chat, no phone number, no e-mail no nothing. only sending to the forum that has not answers to my problem. I need the problem solved so I can continue working!!!!

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      Test Screen Name
      Legend
      Oct 19, 2017 1:51 PM UTC

      Have you paid for any product or service? If not Adobe won't talk to you.

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