How to access document cloud from Acrobat Pro DC desktop app

Forum|Forum|9 years ago
August 17, 2016
1 reply
549 views

I have Acrobat Pro DC through work. I use the document cloud on my iPad and iPhone but can't find where I can access the cloud on my macbook pro. When I click on the Home tab the only option available is local storage. I can't find any setting in preferences to change to login to my document cloud account. Is this feature just not available to me in the desktop version of Acrobat Pro DC?

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Adorobat

Participating Frequently

Hi ElizabethGlover ,

Could you please let us know what version of Acrobat do you have on Macbook Pro?

Launch Macbook Pro,click on Help>then click About Adobe Acrobat Pro DC to check the version .

Also, do you have Creative Cloud app installed on your Computer?

From where you downloaded Acrobat Pro DC?

ElizabethGloverAuthor

Participant

When I click on the 'about' option I get a screen that says I am using version 2015.006.30201 and it says it is called Adobe Acrobat Pro DC 2015 Release (Classic). I downloaded it from my company's internal software downloads site for employees. There it is listed as "version 12.0".

I have Creative Cloud downloaded (up to date and logged in) on one of my MBPs but not on the other. Both are giving me the same issue though where when I go to the Home tab the only storage is local and no cloud option is available.

Thanks for your help!

Adorobat

Participating Frequently

Hi ElizabethGlover ,

There might be a possibility the package which you downloaded is a customize one. Visit this link to download Adobe Acrobat Pro DC (Classic) : Download Acrobat DC Classic .

Let us know if you face any issue.

Thank You!

Shivam

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