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try67
try67Correct answer
Community Expert
Sep 7, 2016 8:57 AM UTC

You're still using Reader. Acrobat is a different application entirely.
You need to download, install and then use it to have access to the editing functions you want.

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5 replies

Crossy&Daniel
Participant
Jun 6, 2022 6:45 PM UTC

You can delete your account and make a new one.

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Legend
Jun 7, 2022 8:36 AM UTC

No do NOT delete your account. Bad advice. You can't delete an account with an active subscription. And you can't set up a new account on an email you deleted as an account. 

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Legend
Sep 7, 2016 7:47 AM UTC

Acrobat Reader DC is free. You purchased something else so let's start with the product name. Adobe have such a number of products, it's hard to keep track.

Then, what exactly happens when you try to edit. Text, anyway, adding a logo may be ambitious.

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michaelj96154802Author
Participant
Sep 7, 2016 8:01 AM UTC

I purchased Acrobat Pro Dc Subscription( month-to-month) version. When I try to edit any part of the file like text or the logo part, it just doesn't allow me. When I go to the right hand part of the screen and click on edit it only give me the option to learn more and when I click on that it takes me to another window where I have to purchase the editing tool. This version of Acrobat should have he edit tool included, at least that's what the advertisement said before I purchased it.

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try67
Community Expert
try67Community ExpertCorrect answer
Community Expert
Sep 7, 2016 8:57 AM UTC

You're still using Reader. Acrobat is a different application entirely.
You need to download, install and then use it to have access to the editing functions you want.

Translate
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