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Participant
March 24, 2020
Question

How to retrieve lost info on fillable form

  • March 24, 2020
  • 1 reply
  • 867 views

Hello,

 

I wrote a statement on a fillable form from the va.gov website, but when I saved it, the form is blank. Please tell me how to retrieve the information. I cannot remember how I wrote what I did.  And cannot sleep.  Its very important. 

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1 reply

Legend
March 24, 2020

Please help us understand what you did. 

  1. What form? Please give us an exact web adddress to take us there. 
  2. What app did you fill it with (for example Chrome)?
  3. How did you save the form, exactly?
  4. how did you reopen the form, exactly?
Participant
March 24, 2020
It is form 21-4138 on the va.gov website. I tried to save as and renamed the document. It is in foxit reader. When I opened it documents to try to continue, there was only blank form.

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Legend
March 24, 2020

Ok, thanks. If you are using Foxit Reader, it is t anything we know about here, because it is not made by Adobe. Please contact Foxit support. Be sure to include the actual web address of the form, not just its name.