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February 26, 2016
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I am owner of license of Acrobat XI pro. I have new computer. My old computer is destroyed, i am not able to unregister licens from it. Could You, please, renew my license on my new computer PC? Pavol Tibensky, Slovakia

  • February 26, 2016
  • 1 reply
  • 443 views

I am owner of license of Acrobat XI pro. I have new computer. My old computer is destroyed, i am not able to unregister license from it. Could You, please, renew my license on my new computer PC? Pavol Tibensky, Slovakia

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Correct answer Meenakshi_Negi

Hi pavolt60172321,

Please try to download the application and activate it.

If you experience any issue then you can Contact Customer Care‌.

Make sure you login there with your Adobe ID under which you have Acroabt license and choose the product from the list.

Then select  chat or call option under "Still need help?Contact us".

Let us know if you need any further help.

Regards,

Meenakshi

1 reply

Meenakshi_Negi
Meenakshi_NegiCorrect answer
Legend
February 26, 2016

Hi pavolt60172321,

Please try to download the application and activate it.

If you experience any issue then you can Contact Customer Care‌.

Make sure you login there with your Adobe ID under which you have Acroabt license and choose the product from the list.

Then select  chat or call option under "Still need help?Contact us".

Let us know if you need any further help.

Regards,

Meenakshi