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January 18, 2016
Question

I am unable to download acrobat dc. has an error 28000 after 100% download. Tried registry key changes and using another browser

  • January 18, 2016
  • 1 reply
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How to install acrobat dc with free trial error 28000/ Tried registry change and using another browser

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1 reply

January 18, 2016

Hi ,

You could refer the following steps if you are on Windows

> Enable the hidden Admin Account on Windows 7 ( Ref :  http://www.howtogeek.com/howto/windows-vista/enable-the-hidden-administrator-account-on-wi ndows-vista/ )

> Disable all Non-Microsoft Startup Services. (Ref : http://helpx.adobe.com/x-productkb/global/disable-startup-items-services-windows.html )

> Disable all the Antivirus softwares like CA, Norton,Mc Afee etc. temporarily from the computer.

Reboot and try installing in the new enabled Admin user account and check.

Also look at this forum thread once.

Error 28000. Installation of Acrobat Licensing Module has failed?

Regards

Sukrit Dhingra