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bcoc
bcoc
Participant
October 5, 2016
Answered

I can't log in my adobe suite?

  • October 5, 2016
  • 1 reply
  • 381 views

I am very upset I am being blocked from getting on? all of a sudden I have no access and my id and password get me to where I have to get a free trail for 7 days - when I am a paying member. I have a report due and am very stressed. Can you help

This topic has been closed for replies.
Correct answer Adorobat

Hi bcoc.

Could you please let me know the app. you are having issue with?

You might try the steps given in this link: Troubleshooting FAQ: What should I do if I have a membership but my app is acting as if I have a trial?

If that doesn't work , contact Support here: Contact Customer Care , click Still need help? Contact us. And make sure you are logged in into your Adobe account.

Thank You,

Shivam

1 reply

Adorobat
AdorobatCorrect answer
Participating Frequently
October 6, 2016

Hi bcoc.

Could you please let me know the app. you are having issue with?

You might try the steps given in this link: Troubleshooting FAQ: What should I do if I have a membership but my app is acting as if I have a trial?

If that doesn't work , contact Support here: Contact Customer Care , click Still need help? Contact us. And make sure you are logged in into your Adobe account.

Thank You,

Shivam

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