I can't print to pdf as a printer option anymore

Print to pdf has disappeared completely?  I have done nothing to make it disappear and already tried to reset my computer.  Furthermore it will not let me download a update or repair installation.  I keep coming up with a error that says Error 28000.Installation of Acrobat Licensing Module has failed.  For potential workarounds to this problem please refer to www.adobe.com/go/acrobat_installation_rollback.  After going there and following directions there is no fix to any of the problems.  I have tried to find contact information for customer service to talk to someone directly but apparently it is not available for my product.