Skip to main content
A
Anonymous
May 20, 2016
Question

I cannot enter data into a PDF

  • May 20, 2016
  • 1 reply
  • 259 views

I have downloaded a pdf that allows me to fill in the blanks.  I have been able to do that until today. Now when I click on the area to be completed, it locks up my computer. Anyone know why this would occur?  I am running Acrobat Reader DC.  MY OS is Windows 8.1

Richard

This topic has been closed for replies.

1 reply

Y
YatharthS
Participating Frequently
May 22, 2016

Hi richardd81183129

Please provide the exact dot version of the software installed at your system .Also check whether is there any update available for the software after going through "help > check for updates "

Follow this thread to reset the preferences for the Acrobat software :- How to reset Preference settings in Acrobat.

Then open Acrobat, navigate to Help menu & repair the installation.

Would like to know is this happening with all the documents or with certain one.

Please refer to this article :- Troubleshoot Windows system errors, freezes | Adobe software​

Regards,

Yatharth  

Firefly Community Gallery
Adobe Firefly

Remix with Firefly Community Gallery

Thousands of free creations to fall in love with and remix in Firefly.

Explore now
Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices