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kelliegriffith
Participant
January 20, 2016
Question

I changed my printer - adobe doesn't recognize the new device.

  • January 20, 2016
  • 1 reply
  • 363 views

I changed my printer and adobe doesn't recognize the new one. I'm not having any problems printing - only issue is trying to scan.

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1 reply

T
Test Screen Name
Legend
January 21, 2016

Although the printer is also a scanner, it is entirely separate in the minds of Windows. Did you install the TWAIN driver for the scanner part? (If not sure, install all the software for the device).

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