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September 6, 2016
Question

I don't have an option for digital signatures

I just purchased Acrobat Pro XI to use for digital signatures.  When I look at the tutorial it says go to preferences to st up digital signature.  My edit drop down doesn't offer this option and on the menu my last option is Combine files into PDF's while the tutorial says Get document signed.  Can anyone help? Called support and they couldn't help.

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7 replies

Legend
September 7, 2016

Do you realise you purchased an obsolete version, which will go out of support in about a year? The current version is Acrobat Pro DC.

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Inspiring
September 7, 2016

The Preferences menu item is under the Edit item in Windows. In the Mac, the Preferences menu item is under Acrobat, the one just to the left of the Edit menu item.

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try67
Community Expert
Community Expert
September 7, 2016

Can you post a screenshot of what you see when you open the Edit menu?

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September 7, 2016

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September 7, 2016

I was told that unfortunately although I purchased the software the only way to do e signatures is to have a monthly subscription.  I think That is total BS. That means that I will be paying indefinitely.  Looking for a workaround.

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