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altonc9484122
altonc9484122
Known Participant
July 15, 2016
Answered

I have a pc, windows 7, adobe acrobat X V. 10: some of scanned pages are not being OCR? why? Is there something wrong with Acrobat OCR?

  • July 15, 2016
  • 1 reply
  • 1276 views

I have a pc, windows 7, adobe acrobat X V. 10: some of scanned pages are not being OCR? why? Is there something wrong with Acrobat OCR?

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Correct answer Lovekesh Garg

Hi Lovekesh,

I am sending again with the two files in the cloud. Link below.

The Acrobat version used is X. (Patch update 10.0.0)

I didn’t try Acrobat DC, I will try.

https://files.acrobat.com/a/preview/71edb04b-c380-4982-9914-4e3746447bad

Thanks,

Alton Chung | Senior Regulatory Affairs Associate|

Amneal Pharmaceuticals |

41 Colonial Drive, Piscataway NJ 08854 |

732.645.3030 | ext. 6211 |

altonc@amneal.com

P

IMPORTANT NOTICE: The information contained in this electronic e-mail and any accompanying attachment(s) is intended only for the use of the intended recipient and may be confidential and/or privileged. If any reader of this communication is not the intended recipient, unauthorized use, disclosure or copying is strictly prohibited, and may be unlawful. If you have received this communication in error, please immediately notify the sender by return e-mail, and delete the original message and all copies from your system. Thank you.


I checked the file you shared, it is partially OCRed. That's why you are getting the issue. We are trying to resolve it in latest Acrobat DC.

For now you can use the workaround available for this issue

1. Go to File> Save As Other> Image> (any Format)

2. Create new PDF from these images.. Create > PDF from File> select all these images

3. Run OCR now. It will work and OCR it completely

It may be an overhead but will resolve your issue as of now. Please feel free to ask anything you want.

Thanks.

1 reply

Lovekesh Garg
Adobe Employee
Lovekesh Garg
Adobe Employee
July 19, 2016

Hi Alton,

Acrobat X goes end of life last year. So there is no change in Acrobat in past few months.

Please try trial version of Acrobat DC to run OCR on the same file. Acrobat DC has much better output for OCR than Acrobat X.

Download Adobe Acrobat free trial | Acrobat Pro DC

Also please share

- the error you are getting and

- a sample PDF file using https://cloud.acrobat.com/send where you are facing this issue.

Thanks,

Lovekesh Garg

    altonc9484122
    altonc9484122Author
    Known Participant
    July 19, 2016

    Hi Lovekesh,

    Here is an example where pg 53 is OCR and the other isn’t.

    https://files.acrobat.com/a/preview/bded1332-ecc9-46d2-a04e-c65c05a84cfe

    Screenshot shown below. Your saying Acrobat DC will fix this issue.

    Thanks,

    Alton Chung | Senior Regulatory Affairs Associate|

    Amneal Pharmaceuticals |

    41 Colonial Drive, Piscataway NJ 08854 |

    732.645.3030 | ext. 6211 |

    altonc@amneal.com

    P

    IMPORTANT NOTICE: The information contained in this electronic e-mail and any accompanying attachment(s) is intended only for the use of the intended recipient and may be confidential and/or privileged. If any reader of this communication is not the intended recipient, unauthorized use, disclosure or copying is strictly prohibited, and may be unlawful. If you have received this communication in error, please immediately notify the sender by return e-mail, and delete the original message and all copies from your system. Thank you.

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