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I have Acrobat XI and now every time I open a document I get this pop-up that I have 30 days left.

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I have put the license number in several times but the window gets popping upi.

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RaveCorrect answer

Participating Frequently

Hi Christopher,

Please update Acrobat to the latest release v11.0.18 and check if you are still facing the issue.

If yes then I would like to have a look at the amt3.log located at %temp% folder.

You might also want to try the steps mentioned in the doc: Doesn't launch after 30 days | Installed as part of a CS6 suite

Regards,

Rave

RaveCorrect answer

Participating Frequently

Hi Christopher,

Please update Acrobat to the latest release v11.0.18 and check if you are still facing the issue.

If yes then I would like to have a look at the amt3.log located at %temp% folder.

You might also want to try the steps mentioned in the doc: Doesn't launch after 30 days | Installed as part of a CS6 suite

Regards,

Rave

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christopherc66788016Author

Participant

Thank you Rave for your response. Having that message keep popping up was a annoying inconvenience, so I got a hold of support where they came into my computer ending up deleting and reinstalling and now it seems to work fine.

Again I appreciate your response and thank you

Chris

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christopherc66788016Author

Participant

This is not assumed answered,

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Jon Fritz

Community Expert

Moved out of the non-support Forum Lounge to the Installing, Updating, & Subscribing to Acrobat forum.

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