Skip to main content
This topic is closed to new replies. Start a new post to keep the conversation going.
Meenakshi_Negi
Meenakshi_NegiCorrect answer
Legend
October 5, 2016

Hi lisam783560

Sorry for the inconvenience caused to you. This is a known issue

This issue is under investigation and we are working on the fix. Since the issue appeared to start occurring after Windows 10 update, the fix might require some changes from Microsoft and it might take some time.

For now, the team has identified a workaround for this issue “black streaks while printing.”

Here’s the KB article: Acrobat Reader DC prints streaks after upgrading to Windows 10 Anniversary update

Regards,
Meenakshi

1 reply

Meenakshi_Negi
Meenakshi_NegiCorrect answer
Legend
October 5, 2016

Hi lisam783560

Sorry for the inconvenience caused to you. This is a known issue

This issue is under investigation and we are working on the fix. Since the issue appeared to start occurring after Windows 10 update, the fix might require some changes from Microsoft and it might take some time.

For now, the team has identified a workaround for this issue “black streaks while printing.”

Here’s the KB article: Acrobat Reader DC prints streaks after upgrading to Windows 10 Anniversary update

Regards,
Meenakshi

Translate