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March 2, 2016
Question

I have created a form in Acrobat Pro XI and i am having trouble with people filling out the form and E-Signing it when using Acrobat Pro 9. When using acrobat reader XI there are no issues.

  • March 2, 2016
  • 1 reply
  • 590 views

I have created a form in Acrobat Pro XI and i am having trouble with people filling out the form and E-Signing it when using Acrobat Pro 9.  When using acrobat reader XI there are no issues.

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1 reply

try67
Community Expert
Community Expert
March 2, 2016

What kind of problem?

March 2, 2016

I have 2 fields that are giving issues.

1)  The E-Signature field gives a BER error when attempting to sign.

2)  I have a date field but when entering in the date they receive an invalid format error.

try67
Community Expert
Community Expert
March 3, 2016

- What's a "BER error"?

- They need to use the right format, then.