Skip to main content
September 27, 2016
Answered

I have had adobe acrobat for 10 yrs. This is the first trouble I have had and don't know what to do

  • September 27, 2016
  • 3 replies
  • 619 views

I was able to print pdf files that I created on my pc all last week.  I was gone and over the weekend we lost power twice.  I upgraded in windows 10 months ago. and it says Microsoft edge is the default pdf.  It worked before but now does not allow me to print my files.  Can you please help

SteveO

This topic has been closed for replies.
Correct answer Test Screen Name

As I said, BE SURE TO OPEN IN ACROBAT NOT IN EDGE. I've seen this and you have to stop using Edge for PDFs. You may have to give up on double clicking PDFs.

3 replies

Test Screen NameCorrect answer
Legend
September 28, 2016

As I said, BE SURE TO OPEN IN ACROBAT NOT IN EDGE. I've seen this and you have to stop using Edge for PDFs. You may have to give up on double clicking PDFs.

September 28, 2016

okay I do i stop using edge it defaulted there.   

Sent from Yahoo Mail. Get the app

From: Test Screen Name <forums_noreply@adobe.com>

To: Steven orfanos <orfanossteven@yahoo.com>

Sent: Wednesday, September 28, 2016 10:25 AM

Subject: I have had adobe acrobat for 10 yrs. This is the first trouble I have had and don't know what to do

I have had adobe acrobat for 10 yrs. This is the first trouble I have had and don't know what to do

created by Test Screen Name in Installing, Updating, & Subscribing to Acrobat - View the full discussionAs I said, BE SURE TO OPEN IN ACROBAT NOT IN EDGE. I've seen this and you have to stop using Edge for PDFs. You may have to give up on double clicking PDFs. If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/9034178#9034178 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/9034178#9034178 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" Start a new discussion in Installing, Updating, & Subscribing to Acrobat by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624. This email was sent by Adobe Community because you are a registered user.

You may unsubscribe instantly from Adobe Community, or adjust email frequency in your email preferences

try67
Community Expert
Community Expert
September 28, 2016

What version of Acrobat do you have?

September 28, 2016

It was working fine for a couple of months while on windows 10, the maybe I was sent an upgrade fro adobe I guess I clicked on maybe acrobat reader dc.  All worked fine then we lost power a couple of times in our house things must have reverted back and the new default because of MIcroosoft 10 was the edge is not recognized anymore.

I think I have acrobat 8 Professional 

Sent from Yahoo Mail. Get the app

From: try67 <forums_noreply@adobe.com>

To: Steven orfanos <orfanossteven@yahoo.com>

Sent: Wednesday, September 28, 2016 5:41 AM

Subject: I have had adobe acrobat for 10 yrs. This is the first trouble I have had and don't know what to do

I have had adobe acrobat for 10 yrs. This is the first trouble I have had and don't know what to do

created by try67 in Installing, Updating, & Subscribing to Acrobat - View the full discussionWhat version of Acrobat do you have? If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/9033705#9033705 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/9033705#9033705 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" Start a new discussion in Installing, Updating, & Subscribing to Acrobat by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624. This email was sent by Adobe Community because you are a registered user.

You may unsubscribe instantly from Adobe Community, or adjust email frequency in your email preferences

try67
Community Expert
Community Expert
September 28, 2016

Acrobat 8 is quite an old version, and not compatible with Windows 10, so problems are to be expected.

September 27, 2016

please help