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tomash14973900
tomash14973900
Participant
June 12, 2016
Answered

I have problems installing Acrobat DC pro.

  • June 12, 2016
  • 1 reply
  • 797 views

Hi,

I have problems installing Acrobat DC pro.

I get an error message that says Access violation at address 00000000, Read of address 00000000

I installed a month ago Premiere and Photoshop, and also had a problem with it.

Then I downloaded the program on another computer and moved over and then it worked to install the program.

I have tried to do the same now but I get the same error message.

I have had a trial program installed in a month and has now decided to buy the program.

I uninstalled the trial program and downloaded the new program, I received information that there was not the same program because I had chosen to buy a one-time charge.

This topic has been closed for replies.
Correct answer kglad

is that the purchased acrobat dc or the subscription acrobat dc?

if subscription, are you using the cc app (https://creative.adobe.com/products/creative-cloud ) to try and install?

what os?

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
June 12, 2016

is that the purchased acrobat dc or the subscription acrobat dc?

if subscription, are you using the cc app (https://creative.adobe.com/products/creative-cloud ) to try and install?

what os?

J
James28038128sgey
Participant
January 20, 2023

What kind of mess is Acrobat putting me in?  I just want to install and upload Acrobat Pro.  I believe I may have had a purchased Acrobat DC?

 

    J
    James28038128sgey
    Participant
    January 20, 2023

    What are the differences between Acrobat DC and Acrobat Pro?

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