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Participant
March 14, 2016
Question

I keep receiveing "An unkown error has occured" message when I try to edit a PDF. Causes and fixes?

  • March 14, 2016
  • 1 reply
  • 283 views

I keep receiving "An unknown error has occurred" message when I attempt to edit a PDF.  Causes and fixes?

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1 reply

Participating Frequently
March 14, 2016

Hi 77randy77 ,

Please provide the exact dot version of the software & OS installed at your system .Also check whether is there any update available for the software after going through "help > check for updates "

Follow this thread to reset the preferences for the Acrobat software :- How to reset Preference settings in Acrobat.

If you are on Windows OS, open Acrobat, navigate to Help menu & repair the installation.

Also Try if disabling Protected Mode solves the problem [Edit | Preferences | Security (Enhanced)].

Would like to know is this happening with a single file or with others as well.

Regards,

Yatharth