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Participant
January 22, 2016
Question

I'm having difficulty downloading and installing Acrobat pro DC. I get an error that says something like verify that you have access to some file. But there's no suggestion how I verify that, the only allow me to close the error window.

  • January 22, 2016
  • 1 reply
  • 509 views

Having trouble downloading and installing Acrobat pro DC.  I get an error message that says something like, "please verify that you have access to some file," but it doesn't tell me how to do that.  It only allows me to close that window.

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1 reply

Participant
January 22, 2016

Here is the actual error message.

Error 1310:C:\Program files (x86)\Adobe\AcrobatDC\PDFMaker\Auto CAD\OD\TD_3DSolidHistory.tx

Verify that you have access to that directory.

Meenakshi_Negi
Legend
January 23, 2016

Hi donna lw96352159,

Please refer this link for help: Error 1310: "Error writing to file: C:Config.Msi..." | Adobe Creative Suite 4

Let me know if it resolves your issue.

Regards,

Meenakshi