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aalvan2801
Participant
February 29, 2016
Answered

I move move from an old PC to a new PC and need to deactivate Adobe 8 and active on a new machine

  • February 29, 2016
  • 1 reply
  • 539 views

the option to deactive Adobe 8 was greyed out on the old machine.  I installed on the new machine with serial number.  I could not register it because it could not make contact.  Adobe 8 works but I can not print.  How do I active adobe 8 on the nEW MACHINE?  and Register it?  I reset my password but could not login, I got an error message that I could not display the page.

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Correct answer Meenakshi_Negi

Hi alva2801,

On your old machine, open a PDF in Acrobat 8 and then check if "Deactivate" option is available now or not.

Also try "Repair Installation" under Help menu.

Let us know if issue still persists.

Regards,

Meenakshi

1 reply

Meenakshi_Negi
Meenakshi_NegiCorrect answer
Legend
March 1, 2016

Hi alva2801,

On your old machine, open a PDF in Acrobat 8 and then check if "Deactivate" option is available now or not.

Also try "Repair Installation" under Help menu.

Let us know if issue still persists.

Regards,

Meenakshi

A
aalvan2801Author
Participant
March 2, 2016

By accident, the deactive option appeared.  It seems not to appear all of the time.  Thanks for the suggestion.  I installed adobe 8 under windows 7 but upgraded to Office 10.  It seems to be working except the print--> an adobe file options is getting error messages.  I am still investigating

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