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Marjiegs
Participant
July 14, 2016
Answered

i need help ASAP...can't open my PDF FILES..get a 213:19 error..I rebooted but nothing helps..I NEED to get this fixed asap since I have CRITICAL work files.

  • July 14, 2016
  • 1 reply
  • 370 views

i need help ASAP...can't open my PDF FILES..get a 213:19 error..I rebooted but nothing helps..I NEED to get this fixed asap since I have CRITICAL work files.

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Correct answer Meenakshi_Negi

Hi Marjiegs

Please refer the trouble shooting steps provided in this KB doc : Resolve the licensing issue and error 213:xx for Acrobat X and Acrobat XI

Let us know if you still experience the issue.

Regards,

Meenakshi

1 reply

Meenakshi_Negi
Meenakshi_NegiCorrect answer
Legend
July 15, 2016

Hi Marjiegs

Please refer the trouble shooting steps provided in this KB doc : Resolve the licensing issue and error 213:xx for Acrobat X and Acrobat XI

Let us know if you still experience the issue.

Regards,

Meenakshi

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