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bobb123194
Participant
September 3, 2016
Answered

i need to deactivate a device that I dont have access to in order to instal and activate the acrobat XI on a new device

  • September 3, 2016
  • 1 reply
  • 372 views

does anyone know how to deactivate adobe acrobat XI on a device that I no longer have access to.  I need to install software on a new device and it has reached it's limit for activation

This topic has been closed for replies.
Correct answer John T Smith

When you have a non-functioning computer and can't deactivate

Be sure to ONLY ask for activation support to adjust your activation count

Serial number and activation support (non-Cloud) https://forums.adobe.com/thread/2041990

1 reply

John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
September 3, 2016

When you have a non-functioning computer and can't deactivate

Be sure to ONLY ask for activation support to adjust your activation count

Serial number and activation support (non-Cloud) https://forums.adobe.com/thread/2041990

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