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3 replies

try67
Community Expert
Community Expert
September 28, 2016

You can't. But you have more than one activation allowed for each license. If you've exceeded your allowed number of activations you'll need to contact Adobe and ask them to reset it. We can't help you with that.

robertg7185141
Participant
September 29, 2016

Yes, I understand it can be installed on two machines at one time.  However, now that I've reinstalled Adobe on my new machine, and I'm receiving the error message it has been activated on the maximum number of machines.  I'm trying to contact Adobe support, but each time I go through the support links I'm directed back to the forums.  I need some one from Adobe to reset my serial number.  Where is the phone number or link to chat support to do this?

try67
Community Expert
Community Expert
September 29, 2016

Contact this number:

Adobe Customer Care: 800-833-6687

Monday-Friday, 5am-7pm PT