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Legend
Sep 23, 2016 8:05 AM UTC

The usual cause of this is paying for Acrobat but NOT USING IT. If you keep using the free Acrobat Reader, in doesn't change. Acrobat must be downloaded and installed.

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Test Screen NameCorrect answer
Legend
Sep 23, 2016 8:05 AM UTC

The usual cause of this is paying for Acrobat but NOT USING IT. If you keep using the free Acrobat Reader, in doesn't change. Acrobat must be downloaded and installed.

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Participant
Feb 27, 2021 7:33 PM UTC

What if you did downloand it and still can't use it?  I have an order# and everything.

 

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