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Participant
September 21, 2016
Question

I scan ato a pdf and open it shows up as a blank page.

  • September 21, 2016
  • 2 replies
  • 382 views

have always been able to scan to a pdf.  now when I scan and open it shows up as a blank page.  Scanner will scan same doc as a tiff, jpg, etc. but will not scan as a pdf?

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2 replies

Adobe Employee
October 13, 2016

Hi,

Please share above asked information to help us identify and resolve this issue ASAP.

Thanks.

Lovekesh Garg
Adobe Employee
Adobe Employee
September 26, 2016

Sorry for the issue you are facing. Can you please provide following information to help us identify and resolve the issue ASAP:

- Acrobat version

- Scanner detail

- OS detail

- Is this happening since any recent change?

Thanks,

Lovekesh Garg