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Participant
March 5, 2016
Question

I tried to use the trial version of AcrobatProDC. The .exe runs and says installation complete. But when I click the launch button nothing happens. I can't see the program in my programs list either.

  • March 5, 2016
  • 1 reply
  • 526 views

I tried to use the trial version of AcrobatProDC.  The .exe runs and says installation complete.  But when I click the launch button nothing happens.  I can't see the program in my programs list either.

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1 reply

kglad
Community Expert
Community Expert
March 5, 2016

right click the installed executable in your adobe/adobe acrobat dc directory and click 'run as administrator'.

SHend1946Author
Participant
March 5, 2016

I don't think you understand.  I'm still in the Adobe Acrobat Installer.  There is no "Run as Administrator".  There is no Adobe/Adobe Acrobat DC "directory".  I click "Launch Application" and the install screen goes away; nothing starts up.

kglad
Community Expert
Community Expert
March 5, 2016

is acrobat installed, or not?

if it's installed, read message 1.

if it's not installed, install it using the installation files.

Downloadable installation files available:

Download and installation help for Adobe links

Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.