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Known Participant
September 13, 2016
Answered

install for adobe XI says I need to update xp64 to sp2.

  • September 13, 2016
  • 11 replies
  • 844 views

adobe install for adobe XI says I need to update xp64 to sp2. I reloaded the xp64 SP2, and still received the same message. The link in the message led to an XP64 SP2 MS download.

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Correct answer kglad

right click the update installer>click properties>compatibility mode>select xp sp2.

11 replies

kglad
Community Expert
Community Expert
September 14, 2016

use compatibility mode to install the update.

Known Participant
September 14, 2016

Thanks,

I will look into "Compatability mode".

My computer sytem properties shows that service pack two is installed.

Dorian

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
September 14, 2016

right click the update installer>click properties>compatibility mode>select xp sp2.