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whitneya1985
Participant
September 15, 2016
Question

Installation Issue CS5.5

  • September 15, 2016
  • 2 replies
  • 338 views

I had to reinstall Adobe Acrobat CS5.5 after I had to wipe my MacBook and Acrobat isn't accepting my serial number even though I paid for the creative suite.

Dreamweaver, Photoshop, and Bridge are all working fine, but Acrobat tells me my serial number is invalid.  Please help!!!

This topic has been closed for replies.

2 replies

Willi Adelberger
Community Expert
Willi AdelbergerCommunity Expert
Community Expert
October 26, 2016

What version of Acrobat do you want to install? There is no Acrobat CS5.5, but a distinct version which was included when you purchased the suite.

What OS do you use to install it? Version?

    S
    sb116
    Participating Frequently
    October 25, 2016

    Hi whitneya1985

    Apologies for the late response.

    Please refer to the link below and see if it helps:

    Troubleshoot installation | Adobe Creative Suite 5.5, Adobe Creative Suite 5

    Let me know if you still need help.

    Thanks,

    Supriya

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