Installed Acrobat DC Pro and can't unistall Acrobat 9.5 Standard
downlaoded and installed ACrobat DC Pro and now I can't unistall Acrobat Standard v9.5 from my computer.
downlaoded and installed ACrobat DC Pro and now I can't unistall Acrobat Standard v9.5 from my computer.
OK. Going to assume that this is a Windows based machine...
Unlicense Acrobat DC (so you don't 'burn' a license.)
Uninstall Acrobat DC (Programs & Features).
Reboot
Try uninstalling Acrobat 9 (again, Programs & Features).
Download and run the Adobe Reader & Acrobat Cleaner tool - Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs
Reboot.
Check to see that A9 and assorted bits are actually gone.
Try installing ADC. If it works, license the installation.
Another tool I've had a great deal of success in cleaning up after errant installs and apps is Priform's CCLEANER - CCleaner - PC Optimization and Cleaning - Free Download . Use at your own risk, but like I said - I've had a great deal of luck with it.
Hope this helps.
Doug
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