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neill47808809Correct answer
Participant
September 1, 2016

Hi and thank you for writing.

The Adobe Acrobat 8 install cannot recognize the serial number on the CD jacket.

This may be because I have an upgrade CD and it wants the original serial number for the earlier version.

I see no way on the Adobe support pages to get help with older versions of Acrobat just Acrobat DC.

I cannot find a number to call Adobe to get the original serial number

Neil

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4 replies

Adorobat
Adorobat
Participating Frequently
August 31, 2016

Hi neill47808809  ,

Could you please let us know if you see any error message when trying to activate the product?

Also, visit the following links which discusses the same issue:

ADOBE ACROBAT 8 Pro Upgrdade / WIN 7 Pro INSTALLING​

Installing Acrobat 8 in Windows 7 ​

Thank You,

Shivam

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neill47808809AuthorCorrect answer
Participant
September 1, 2016

Hi and thank you for writing.

The Adobe Acrobat 8 install cannot recognize the serial number on the CD jacket.

This may be because I have an upgrade CD and it wants the original serial number for the earlier version.

I see no way on the Adobe support pages to get help with older versions of Acrobat just Acrobat DC.

I cannot find a number to call Adobe to get the original serial number

Neil

Translate
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