Installing Acrobat DC

Forum|Forum|10 years ago
April 29, 2016
3 replies
494 views

I've been trying to install the free 30-day trial of Acrobat DC on my Macbook Air. Every time it installs about 25% and then I receive an error message and my only option is to cancel and start over. Since there doesn't appear to be a PC vs Mac option on selecting the download, I'm not sure what's going wrong.

Here's a screen shot of my error message:

This topic has been closed for replies.

Bani Verma

Legend

Moving to Installing, Updating, & Subscribing to Acrobat

Sarojini_Nagar

Participating Frequently

Hi Shantel Beckers,

Could you please let me know do you have any other version of acrobat installed on your system ?

If yes, you will have to uninstall that and then try installing acrobat DC from this link : Download and install Adobe Acrobat Pro DC trial

Let us know if this helps.

Regards
Sarojini

S

shantelb60674976Author

Participant

I did not have any previous versions of any Adobe products aside from Flash on my computer. The solution did not work. The link you provided with regard to Wndows 7 is irrelevant as I'm on a MacBook Air running OS X 10.9.5. Great to offer a free trial - not so great when it's so difficult to install. Doesn't make me want to spend $500 on it that's for sure.