Installing Acrobat XI Pro = Problems

I've installed and uninstalled Acrobat XI Pro now 3X, the latter 2 using the "custom" installation in an effort to get the Adobe Agreement in English US versus Spanish but WITHOUT success. Why is it so difficult? If it's going to be a multiple language download it should be easy to select a language of choice, but I cannot get it to work properly. Anyone else have this issue? Looked for a customer support number --- not available from Adobe.