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Participant
May 27, 2016
Question

installing on Mac and installer asks me to select the copy of Adobe acrobat to update

  • May 27, 2016
  • 1 reply
  • 273 views

I have performed a format of my MacBook Pro and attempted a clean install of Adobe Acrobat Pro. The installer gets half way through writting files and asks me to "select the copy of Adobe acrobat to update". I have not had a copy on this Mac before and thus there is no copy to select to update. the only option I am left with is cancelling, and the install fails.

Please help.

Thanks

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1 reply

Legend
May 27, 2016

What version are you trying to install? it sounds as if you have downloaded and update instead of the full product.