Skip to main content
This topic has been closed for replies.
Correct answer kglad

you need to use the enterprise installation file, Error: "The serial number is not valid for this product" | Adobe Creative Suite

if you're certain you're using the correct installation file and serial number, you could confirm your serial number is valid with adobe support.

using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
September 14, 2016

you need to use the enterprise installation file, Error: "The serial number is not valid for this product" | Adobe Creative Suite

if you're certain you're using the correct installation file and serial number, you could confirm your serial number is valid with adobe support.

using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html