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S
Sunilissac
Participant
May 21, 2016
Answered

Invalid Serial Number

  • May 21, 2016
  • 2 replies
  • 715 views

I have a subscription for Adobe Acrobat X. As my hard drive crashed and I am trying to download using the available serial number. When I try to install an error of "Invalid Serial Number" appears. Pls advise how to resolve

This topic has been closed for replies.
Correct answer John T Smith

Cloud subscriptions do not use serial numbers... are you sure you have a subscription, or did you make a one time purchase?

Invalid License http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html

-and more help in http://helpx.adobe.com/creative-suite/kb/invalid-serial-number-cs4.html

2 replies

Bani Verma
Bani Verma
Legend
May 23, 2016

Moving to Installing, Updating, & Subscribing to Acrobat​

John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
May 21, 2016

Cloud subscriptions do not use serial numbers... are you sure you have a subscription, or did you make a one time purchase?

Invalid License http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html

-and more help in http://helpx.adobe.com/creative-suite/kb/invalid-serial-number-cs4.html

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