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T
thurnee23823615
Participant
January 21, 2016
Question

Invalid Serial Number for Adobe Acrobat Pro 9

  • January 21, 2016
  • 1 reply
  • 922 views

I have a valid serial number for Adobe Acrobat Pro 9 but when I install (from https://helpx.adobe.com/acrobat/kb/acrobat-8-9-product-downloads.html) it states that the serial number is invalid.  I currently have Adobe Acrobat Reader DC installed on my PC.

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1 reply

AadeshSingh
AadeshSingh
Participating Frequently
January 21, 2016

Hi thurnee23823615,

Was Acrobat 9 part of Creative Suite, if yes please follow the link Error "Invalid serial number" | Adobe Acrobat 9 | Adobe Creative Suite 4.

Also verify your serial key Find your Adobe product serial number quickly.

Regards,
Aadesh

T
thurnee23823615Author
Participant
January 21, 2016

No it wasn't part of the Creative Suite and the serial key is valid.

authorizeduser
authorizeduser
Participant
April 27, 2016

Is this the student/teacher edition?

I made an effort to figure this out - since the serial number was NOT provided with the disk, no matter what Adobe support says (for student/teacher edition).

If you have the student/teacher edition of Adobe Creative Suite, I believe any edition, you had to verify you were at student at this exact web address: http://www.identit-e.com/adobe

If you have your product ID (which is clearly written on the packaging or in your email...NOT your serial number) - and you're either still a student or smart enough to figure out what email address you used when you purchased/verified (your school email address) - you can try to verify again and it will say it's already been confirmed. Then you can click to see confirmation details and VOILA, BOTH serial numbers are listed. I have not received my serial number for Acrobat Pro 9 anywhere else, so I guess this is the only place you will find it if you have the student/teacher edition

Happy hunting!

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