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September 21, 2016
Answered

Invisible text box

  • September 21, 2016
  • 2 replies
  • 985 views

Comments are invisible on my pdf document when I add a text comment but the text appears in the right-hand bar comment bar. My text was visible beforehand but has recently become invisible. Any way to fix this? Thanks!

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Correct answer av85581469

Hi Meenakshin83966505,

I posted my own thread about this problem I was having by it was just solved by another user (try67).  Thanks for offering to help but I'm good now, he was super helpful.  Search this title Text on pdf disappearing using the Text feature when using the Comment tool?

Thanks anyway! 

2 replies

Inspiring
March 20, 2019

Hi Catherine,

Did you ever figure this out?  I am having the exact same problem.  Very frustrating.

Meenakshi Negi
Community Manager
Community Manager
March 21, 2019

Hello,

As you have mentioned above, you are experiencing the same issue.

Please try once to repair the application. Launch the application and go to Help > Repair installation.

Would you mind sharing more details about the issue?

Let us know the application you are using the add comments.

Share the application and OS version. Identify the product and its version for Acrobat and Reader DC

Did you check if the issue occurs on a particular PDF or with all?

Does the issue occur only with the text box tool added via the Comment option?

Please share the exact workflow you do. We would like to replicate this behavior on our end.

We will be waiting for your response.

Regards,

Meenakshi

av85581469Correct answer
Inspiring
March 21, 2019

Hi Meenakshin83966505,

I posted my own thread about this problem I was having by it was just solved by another user (try67).  Thanks for offering to help but I'm good now, he was super helpful.  Search this title Text on pdf disappearing using the Text feature when using the Comment tool?

Thanks anyway! 

Inspiring
September 21, 2016

I've seen this a few times. Usually closing and reopening Acrobat will "fix" it.

If you mean that you've created a comment text box but can't see the text inside it, maybe it's styled white or something?

September 21, 2016

I have tried to do this many times but unfortunately it did not fix my problem...

Inspiring
September 21, 2016

Do you see behavior similar to this problem, or something different?

Re: Comments invisible after latest upgrade - help?