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brianh61359864
Participant
Jul 12, 2016 1:16 PM UTC
Question

Is there a way to prevent Adobe Acrobat Pro DC from attempting to connect to the internet each time it launches?

I am behind a proxy that changes daily, and I usually don't need the internet services.

I don't want to enter my proxy password every day when I open a PDF file.

I don't want it to prompt me for my proxy password unless I explicitly attempt to use an internet service.

[Moved from the general, non-support Forum Lounge to a product-specific support forum - Mod]

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15 replies

mikehan1
Participant
Dec 17, 2019 11:08 PM UTC

i do

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inca431
inca431
Inspiring
Dec 17, 2019 10:31 PM UTC

The only way I was able to stop it was going into my Creative Cloud preferences and Unchecking, "launch creative cloud at login"... that helped, if that's the issue?

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try67
Community Expert
try67Community Expert
Community Expert
Dec 17, 2019 10:48 PM UTC

It will still connect to the internet on a regular basis to validate your subscription, though.

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CactusCoder
Participating Frequently
Dec 17, 2019 11:03 PM UTC

Do you know how often it needs to validate my subscription by checking online?  If it checks it every day, then I'll be back where I started, since my proxy server changes my password every day.

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try67
Community Expert
try67Community Expert
Community Expert
Jul 12, 2016 1:26 PM UTC

Assuming you have the subscription version of Acrobat, I don't think there's any way around it. Why not simply add an exception in your proxy for this application?

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brianh61359864Author
Participant
Jul 12, 2016 1:45 PM UTC

Under LAN Settings -> Proxy Settings, I only see an option to add addresses to the exceptions list.  How can I add an exception for a specific application like Adobe DC?

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brianh61359864Author
Participant
Jul 14, 2016 1:37 PM UTC

I've done some additional searching and still can't find a way to bypass the proxy for a specific application in Windows 7. 

Is there a way for me to find out if I have the subscription version of Acrobat DC?  My company purchased a single user license key for me.  If I don't have the subscription version, is there a way to disable the automatic internet connection?

Thanks for your help.

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