Skip to main content
Participant
July 12, 2016
Question

Is there a way to prevent Adobe Acrobat Pro DC from attempting to connect to the internet each time it launches?

  • July 12, 2016
  • 3 replies
  • 15477 views

I am behind a proxy that changes daily, and I usually don't need the internet services.

I don't want to enter my proxy password every day when I open a PDF file.

I don't want it to prompt me for my proxy password unless I explicitly attempt to use an internet service.

[Moved from the general, non-support Forum Lounge to a product-specific support forum - Mod]

This topic has been closed for replies.

3 replies

Participant
December 17, 2019

i do

inca431
Inspiring
December 17, 2019

The only way I was able to stop it was going into my Creative Cloud preferences and Unchecking, "launch creative cloud at login"... that helped, if that's the issue?

try67
Community Expert
Community Expert
December 17, 2019

It will still connect to the internet on a regular basis to validate your subscription, though.

Participating Frequently
December 17, 2019

Do you know how often it needs to validate my subscription by checking online?  If it checks it every day, then I'll be back where I started, since my proxy server changes my password every day.

try67
Community Expert
Community Expert
July 12, 2016

Assuming you have the subscription version of Acrobat, I don't think there's any way around it. Why not simply add an exception in your proxy for this application?

Participant
July 12, 2016

Under LAN Settings -> Proxy Settings, I only see an option to add addresses to the exceptions list.  How can I add an exception for a specific application like Adobe DC?

Participant
July 14, 2016

I've done some additional searching and still can't find a way to bypass the proxy for a specific application in Windows 7. 

Is there a way for me to find out if I have the subscription version of Acrobat DC?  My company purchased a single user license key for me.  If I don't have the subscription version, is there a way to disable the automatic internet connection?

Thanks for your help.