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try67
Community Expert
Community Expert
February 18, 2016

Only by upgrading to Acrobat DC (or XI, if you can find such an upgrade).

scottyj
scottyjAuthor
Participant
February 18, 2016

I keep getting the Microsoft Visual C++ Runtime Library Error.  is there a way to make it stop?  I found this advice:

Reinstall Microsoft Visual C++

  • Access the Internet and go to the Microsoft Visual C++ 2008 Redistributable Package (x86) page (see Resources).
  • Click "Download." button. When it finishes downloading, go to the next step.
  • Double-click the downloaded file.
  • Follow the instructions in the "Installation Wizard."
  • Reboot your computer.
  • Test to see if the problem persists. If it does, try the next solution.

Determine Which Service is the Problem

  • Click "Start," then click "Run."
  • Type MSCONFIG in the "Run" dialog box. The "System Configuration Utility" opens.
  • Go to the "Services" tab.
  • Click the "Hide All Microsoft Services" check box.
  • Click Disable All (if the button is active).
  • Reboot the computer.
  • Test the software. If the error message is no longer there, repeat Steps 1-7, enabling one new service each time. When the error returns, you know which service is in conflict with your software. Keep it disabled.If the error message does return after you disable all the services, contact your software's customer support.

Legend
February 18, 2016

Confusingly, the Microsoft Visual C++ Runtime error is not usually a problem with the Microsoft Visual C++ Runtime so reinstalling that does not help. It's the original app crashing.


Acrobat X support finished last year. There will be no patches. The current version is DC, but I recommend a subscription not an upgrade.