Latest Acrobat DC is closing after 30 seconds

Forum|Forum|9 years ago
May 16, 2016
2 replies
1310 views

After downloading and installing the latest version of Acrobat DC I have found that the application is automatically closing after 30 seconds.

I have attempted following suggestions of accepting the EULA manually & locating the license agreement, these do not seem to have worked as it is still closing after 30 seconds.

I can open the preferences tab and Acrobat will remain open beyond 30 seconds however once I click OK to exit then Acrobat closes immediately.

This topic has been closed for replies.

roxanneh27384740

Participant

This is incredibly frustrating! I start to add information to documents, and boom, the program shuts down and I lose my work. The second time I open the document, then it stays open. I have installed / uninstalled Adobe DC, I have repaired installation, there are no updates. PLEASE HELP!

R

rahulag

Participating Frequently

Hi,

Can you please let me know if you got any sign in/eula screen after the Acrobat is closed 30 sec after launch?

Also, please mail me following log files present in "%temp%" folder on your machine

oobelib.log

amt3.log

pdapp.log

Regards

Rahul